Case Management

Case Management is a vital and necessary component to ensure the success of all those who seek service from Shelterhouse. Upon entry to Shelterhouse, all individuals are linked with an experienced case manager who assists the resident through the process of connecting with community services and exiting into housing that best suits his or her needs.

Shelterhouse Case Managers are here to advocate for client’s needs, coordinate services with multiple providers, develop goals with the client and support the client through the difficulty associated when facing homelessness.

Shelterhouse uses the NASW Standards for Social Work Case Management model as the basis of its programming within the organization. The case management process involves:

  • 1
    Intake
  • 2
    Psychosocial Assessment
  • 3
    Individual Service Plan
  • 4
    Implementation and Coordination
  • 5
    Housing Placement
  • 6
    Aftercare
  • 7
    Discharge/Termination